RSS Feed Problem

[William chang]

Posted on March 03, 2018 at 08:35

I want to RSS this content, 

but it always return me this...

Cariati.Francesco

‌

Some of the RSS function is not working?

please fix.

#rss

[Francesco CARIATI]

Posted on March 05, 2018 at 09:41

Hi

tengwei.zhang

‌ Ihave logged a case with the supplier and I'll update your shortly

[Francesco CARIATI]

Posted on March 14, 2018 at 07:43

Hi

tengwei.zhang

‌

To help further the investigation, I wanted to ask youif you are able to subscribe to other RSS feeds successfully (except for this one which we already know it doesn't work)

[William chang]

Posted on March 14, 2018 at 07:56

I just review my only one RSS feeds which I thought was successfully set up. (set up steps was: avatar -> your content -> Get a feed of this content)

It didn't show up the news you just reply to me.

I think it don't work too.

[Francesco CARIATI · Accepted solution]

Posted on March 16, 2018 at 04:55

Dear

tengwei.zhang

, I have a good news and a bad news for you.

• RSS feeds that do not require any authentication (because their content is not tailored to your specific activity) are now working.
• However, RSS feeds (like the one you are having issues with) that require user authentication to work are, unfortunately, not available due to technical limitations of the Jive-x software (*).

The solution is to configure Notifications within your user profile and avoid using RSS.

(*) Long story: we store user credentials in our SSO system (my.st.com) and community.st.com authenticates you against that user directory.

RSS feeds that are user-tailored need to authenticate you before giving away their content, but RSS can't follow the various HTTP redirects that SSO requires for auth and therefore it can't work.